PRIVACY POLICY

WHO WE ARE

Relaunch Studio is a Shopify infrastructure and replatforming consultancy registered in Romania. Our website is relaunch-studio.com.

When we say "we," "us," or "our," we mean Relaunch Studio. When we say "you," we mean anyone who visits our website or submits information through it.

WHAT DATA WE COLLECT

We collect only what you give us directly through our contact form:

• Your name
• Email address
• Store URL (optional)
• Your message

We do not create user accounts. We do not process payments on this website. We do not collect data passively through analytics or tracking pixels.

If we add analytics or tracking tools in the future, we will update this policy and ask for your consent before any non-essential data collection begins.

WHY WE COLLECT IT

We use your contact form submission for one purpose: to respond to your inquiry about our services. That's it.

We will not send you marketing emails, newsletters, or promotional content unless you explicitly opt in to receive them.

HOW WE PROCESS IT

Form submissions are delivered to our internal team. Your data is transmitted securely over HTTPS.

We do not sell, rent, trade, or share your personal data with any third party.

HOW LONG WE KEEP IT

We retain your contact form data for up to 12 months from the date of submission, or for as long as necessary to complete our business relationship — whichever is longer. After that, we delete it.

If you ask us to delete your data sooner, we will.

COOKIES

We use only essential cookies required for the website to function (e.g., basic session handling, security). We do not use advertising, analytics, or third-party tracking cookies.

If we implement analytics or marketing tools in the future, we will add a cookie consent banner and update this section. No non-essential cookies will be placed without your explicit consent.

YOUR RIGHTS UNDER GDPR

If you're in the EU, UK, or any jurisdiction covered by GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct any inaccurate data
• Erasure — ask us to delete your data ("right to be forgotten")
• Restriction — ask us to limit how we process your data
• Portability — request your data in a structured, machine-readable format
• Objection — object to our processing of your data
• Withdraw consent — at any time, for any processing based on consent

To exercise any of these rights, email us at hello@relaunch-studio.com. We will respond within 30 days.

DATA SECURITY

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. All data is transmitted over encrypted connections (HTTPS).

CHILDREN'S PRIVACY

Our services are designed for businesses, not individuals under 18. We do not knowingly collect data from minors. If we learn we've received data from someone under 18, we will delete it promptly.

SUPERVISORY AUTHORITY

If you believe we've mishandled your data, you have the right to lodge a complaint with the Romanian data protection authority:

ANSPDCP (Autoritatea Nationala de Supraveghere a Prelucrarii Datelor cu Caracter Personal)
Website: dataprotection.ro

CHANGES TO THIS POLICY

If we make meaningful changes, we'll update the "Last updated" date at the top. For significant changes (like adding analytics tracking), we'll make it clearly visible on the website.

CONTACT

Questions about your data or this policy? Reach us at:
hello@relaunch-studio.com